Effective Date: 27/03/2026
Needs Care is committed to protecting your privacy and managing personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What Information We Collect
We may collect personal and sensitive information, including:
- Name, phone number, email address, and postal address
- NDIS-related information (plan details, goals, support requirements)
- Health or disability-related information (where required to provide services)
- Information submitted through referral, contact, or career forms
- Employment-related details (resume, qualifications, experience)
2. How We Collect Information
We collect information when you:
- Submit forms on our website (referral, contact, careers)
- Contact us via phone, email, or website
- Engage with our NDIS services
Our website is built on WordPress and hosted by Hostinger, which may process data as part of hosting and infrastructure services.
3. Why We Collect Your Information
We use your information to:
- Provide and manage NDIS supports and services
- Respond to enquiries and referrals
- Process job applications
- Communicate with you regarding services
- Meet legal and regulatory obligations
4. Disclosure of Information
We may share your information with:
- NDIS, NDIA, or other government bodies (where required)
- Healthcare providers, support coordinators, or partners involved in your care
- IT service providers (including website hosting and email services such as Microsoft Outlook)
- Legal authorities when required by law
We do not sell your personal information.
5. Data Storage and Security
Your data may be stored securely on servers used by Hostinger or related service providers.
We take reasonable steps to protect your information from misuse, loss, unauthorised access, or disclosure.
6. Cookies and Website Tracking
Our website may use cookies and basic analytics tools to improve user experience. You can disable cookies through your browser settings.
7. Access and Correction
You may request access to your personal information or ask for corrections by contacting us.
8. Complaints
If you believe your privacy has been breached, please contact us.
You may also contact the Office of the Australian Information Commissioner (OAIC) if unresolved.
9. Contact Us
Needs Care
Email: info@needscare.com.au
Phone: 0490540602
Address: 1/1 Wanguri place, Wanguri NT 0810